Where it usually helps
- Answering common questions. Hours, areas, base prices and requirements.
- Sorting inquiries. Classifying what comes in and flagging what’s urgent.
- First drafts. Emails, posts and descriptions you review afterwards.
- Summaries. Turning meetings or long documents into clear points.
How to start
- For a week, write down the tasks you repeat.
- Pick one and measure how long it takes.
- Try AI and check the results.
- Only automate it if it works.
What to watch out for
- Always review. AI can be confidently wrong.
- Protect data. Don’t enter sensitive client information without knowing how it’s handled.
- Disclose when appropriate that an assistant is replying.
To apply this to your website, see our artificial intelligence service.
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